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Ombudsman

Transparency and trust come first.

At Ecotap, we value open and transparent dialogue. That is why the Ombudsman is the channel for you to submit complaints or reports, with full confidentiality and responsibility.
Our commitment is to listen to you, investigate every report and ensure that the company’s decisions are always aligned with the values of ethics, respect and sustainability.

We'd love to hear your feedback

Ecotap values your privacy and is committed to protecting the personal data of customers, partners and visitors to our website. This policy explains how we collect, use and store information ethically and transparently.

1. Information Collection

We may collect personal data such as name, email, phone number and browsing information when you use our contact forms or interact with our pages.

2. Use of Information

The information collected is used exclusively to:

  • Respond to contact requests.
  • Process customer registrations or résumés.
  • Improve the browsing experience on the website.
  • Share content and news about Ecotap (when authorized by the user).

3. Storage and Security

  • Data is stored in a secure environment, with access restricted to authorized employees.
  • We do not sell personal information to third parties.

4. User Rights

You may request, at any time, the update or deletion of your personal data from our records.

By using our website, you agree to the terms of this Privacy Policy.

Welcome to the Ecotap website. By accessing and using our pages, you agree to the following terms and conditions:

1. Use of Content

  • All available content (texts, images, trademarks and logos) is the property of Ecotap and may not be reproduced without prior authorization.
  • The website must be used exclusively for lawful and informational purposes.

2. Responsibilities

  • Ecotap strives to keep the information on the website always up to date and accurate, but does not guarantee that it is free of occasional errors.
  • We are not responsible for direct or indirect damages resulting from the use of the website or external links.

3. Changes

We reserve the right to modify, update or discontinue content, features or these terms of use at any time, without prior notice.

4. Contact

If you have any questions about these Terms of Use, please contact us through our official channels.

By continuing to browse our website, you declare that you have read and agreed to these Terms of Use.